OVERVIEW
Telecom operations of HCL INFINET LTD provide Voice, data and video solutions for the enterprise segment. Partnering with world leaders like Ericsson, Tandberg and Samsung we provide state-of-the-art products and solutions for Enterprise requirements. Be it a small, small to medium or a large enterprises spread across multiple locations in the country or worldwide we have proven solution for each and every need. HCL's national presence and experience in the field of telecom. & IT combined with direct support at more than 140 locations across the country brings ultimate satisfaction to our esteemed clients.
Our partnership with Ericsson is now more than 8 years old and today HCL is one of largest supplier of PBX, and iPBX systems in the country. Not only HCL has been given the status of Advanced Sales and Service partner but also included in Ericsson's Top Performers Club for last two consecutive years. Ericsson has more than 40% market share in mobility worldwide and is spearheading the Mobility revolution. The latest offerings include Mobile Extension concept in PBX systems, which brings the PBX dial tone to the mobile phones making communication possible Anytime, Anywhere. Frost & Sullivan have awarded HCL-Ericsson with their "Best marketing strategy award for PBX year 2002". They have rated HCL-Ericsson as No.2 player in Enterprise telephony market in India.
BusinessPhone Communication systems, a hybrid system, caters to small to medium enterprises can work as a Key Telephone System, PBX, iPBX, Mobile iPBX, Call Centre and a unified messaging platform for up to 300 extensions.
For medium to large organizations Ericsson MD110 fits the bill with up to 32,000 ports. MD110 is based on truly modular and distributed architecture, which is unique in the world and provides a reliability of 99.999% making it a failure proof system. MD110 can be used as a PBX, iPBX, Mobile iPBX and a distributed contact center for up to 1000 agents. Solidus e-Care suite of solution brings the ultimate contact center experience to the organizations up to 1000 agents.
Ericsson Unified Messaging solution One Box is state-of-the-art UMS solution which can be interconnected with any PBX. Ericsson has also launched world's smallest ADSL solution viz. EDA which provides broadband access to the end users on conventional twisted copper pairs. Ericsson Mini link is a Microwave solution for last mile connectivity.
For small enterprises Samsung Key telephone systems are in demand by most of the organizations. Ergonomically designed key sets bring good aesthetics and convenience to the user. Samsung key telephone systems adds value to the business by way of providing efficient and cost-effective communication.
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