PRESS ROOM

  • HCL contributes Rs 5 crores towards TSUNAMI relief operations
  • HCL Infosystems clocks annual revenue of 4413 crores (USD 976 mn)
  • HCL Infinet managed Nokia Care Centers receive ISO 9001:2000 certification
  • HCL Infosystems Consolidated revenue for the quarter is Rs 1192.5 crores (US$ 262.7 Mn), grows at 61%.
  • HCL InfiNet bags a prestigious order from Deccan Aviation.
  • TRAI Rankings: HCL InfiNet tops most of the key criterion.
  • HCL InfiNet Launches Wireless NLOS Broadband Solution.
  • "HCL InfiNet adjudged Best in Quality of Services & Customer Care.."



    HCL Infinet managed Nokia Care Centers receive ISO 9001:2000 certification

    New Delhi, August 17, 2004: HCL InfiNet, a 100% subsidiary of HCL Infosystems, India's premier information enabling and integration company, has received the ISO 9001:2000 certification for its Nokia Care service centers across the country. ISO 9001:2000 specifies requirements for a quality management system where an organization needs to demonstrate its ability to consistently provide product and services that meets customer and applicable regulatory requirements. ISO 9001:2000 also aims to enhance customer satisfaction through the effective application of the system, including processes for continual improvement of the system and the assurance of conformity to customer and applicable regulatory requirements.

    The Nokia Care center operation has been recommended by BVQI (Bureau Veritas Quality Institute) for ISO Certification. BVQI is today the most widely recognized certification body in the world, offering solutions in the key strategic fields of operations: Quality, Health & Safety, Environment and Social Responsibility. Certification adequacy audit has been conducted by TQMI (Total Quality Management Institute) for the Nokia service centers.

    Speaking about the certification, J V Ramamurthy, President, HCL InfiNet, said, "ISO 9001:2000 certification by BVQI and TQMI is the most prestigious certification on quality and customer service standards that a company can get. We are happy that HCL Infinet has been able to provide services of international standard to customers across India. This Certification will enable us to further excel on the stiff service targets that we have set for ourselves to achieve".

    The strong product line from Nokia and customer friendly service and national distribution strength and reach of HCL Infinet Ltd. have helped in making Nokia Mobile Phones the most preferred brand of mobile phones in India. HCL Infinet Ltd. over a period of time has put in place a strong and dedicated retail network of Nokia Professional Centres, Nokia Priority Dealers and Re-distribution Stockiest across the country. HCL Infinet Ltd. also offers complete customer care solutions for any mobile phone related problems, through its nation wide network of Nokia Care Centres which are manned by highly skilled technicians. HCL InfiNet has so far set up 174 Centre in 80 cities with 18 Level III care centers (component level repair) and 17 level II Professional centers.

    Very recently HCL Infinet launched 'HCL Safeguard', a free insurance scheme for all Nokia GSM handsets. The unique offer of insurance will cover Nokia GSM handsets in the first year against theft and further provides an extended warranty for the second year. The 'HCL Safeguard' insurance comes at no extra cost on purchase of a Nokia GSM handset from the HCL sales network.

    About HCL InfiNet
    HCL InfiNet is a 100% subsidiary of HCL Infosystems Ltd, India's premier information enabling company. HCL InfiNet focuses on the ever-growing segment in Imaging, Telecom and Communication products solutions and services. Now it has an exclusive sale and support partnership with Toshiba Corporation, Japan, for sales and servicing of its imaging and photocopier products. HCL InfiNet's product portfolio covers a range of other office automation and communication products through alliances with world leaders - including mobile communication products from Nokia, Duprinters from Duplo, LCD projectors from InFocus, Mass Mailing solutions from Pitney Bowes and voice and telecommunication solutions from Ericsson.

    The Managed Network Service offerings for corporates include VPNs, ASP offerings, Co Location/ hosting, CDNs, security, corporate internet telephony solutions, technical and consumer help desks, 24/7 Network Operations Centre monitoring and a host of value added networking services. Consumer services include dialup PSTN/ISDN Internet access, Valufon calling cards and VoIP telephony devices.




    Consolidated revenue for the quarter is Rs 1192.5 crores (US$ 262.7 Mn), grows at 61%. Consolidated Profit before tax for the quarter is Rs 65.6 crores (US$ 14.5 Mn), grows at 99%.

    New Delhi, April 21, 2004: HCL Infosystems Ltd (HCL Insys), India's premier Information enabling company today announced its un-audited results for the quarter ended March 31, 2004.

    Consolidated:
    The company has reported consolidated revenue of Rs. 1192.5 crores (US$ 262.7 Mn) during the quarter ended March 31, 2004 as against Rs. 738.6 crores (US$ 162.7 Mn) in the corresponding quarter of the previous year. Profit before tax is reported at Rs. 65.6 crores (US$ 14.5 Mn) as against Rs. 33.0 crores (US$ 7.3 Mn) in the corresponding quarter of the previous year, a growth of 99%.

    Revenue from the Computer Systems business is Rs. 424.1 crores (US$ 93.4 Mn) as against Rs. 339.3 crores (US$ 74.7 Mn) in the corresponding quarter of the previous year, a growth of 25 %. Profit before interest and taxes is at Rs. 40.0 crores (US$ 8.8 Mn) as against Rs 31.4 crores (US$ 6.9 Mn) in the corresponding quarter of the previous year, a growth of 27 %. YTD revenue growth is 42%.

    Revenue from the Office Automation and Telecommunication business is Rs. 764.0 crores (US$ 168.3 Mn) as against Rs. 391.4 crores (US$ 86.2 Mn) in the corresponding quarter of the previous year, a growth of 95%. Profit before interest and taxes is at Rs. 23.7 crores (US$ 5.2 Mn) as against Rs 12.2 crores (US$ 2.7 Mn) in the corresponding quarter of the previous year, a growth of 95%.

    The company has reported consolidated revenue of Rs. 3091.5 crores (US$ 681.0 Mn) and a profit after tax at Rs. 129.3 crores (US$ 28.5 Mn) during the nine months ended March 31, 2004, a growth of 121%

    Profit after tax for the year ended June 30, 2003 was Rs. 92.7 crores (US$ 20.4 Mn).

    Continuing the practice of quarterly dividends, The Board of Directors has declared a third interim dividend of 60%. During the first half two quarterly interim dividend of 30% & 50% were declared. For the year ended June 30, 2003 the Company had declared a final dividend of 100%.

    Parent Company:

    Software and Office Automation & Telecommunication businesses of the Company were demerged / transferred with effect from 1 January, 2003. Hence figures for the nine months are not comparable with those of the relevant previous period.

    The turnover of the company on "standalone" basis during the quarter ended March 31, 2004 is Rs 424.1 crores (US$ 93.4 Mn) and the Profit after tax is reported at Rs. 36.3 crores (US$ 8.0 Mn). The turnover during the nine months ended March 31, 2004 is Rs. 1132.5 crores (US$ 249.4 Mn) and the Profit after tax is reported at Rs. 91.2 crores (US$ 20.1 Mn).

    Conversion rate 1US$ = 45.40 INR

    Announcing the results, Mr Ajai Chowdhry, Chairman and CEO, HCL Infosystems Ltd, said, "This has been a satisfying quarter for us on multiple fronts. Our business grew robustly in all areas, made possible by high quality cutting edge products & excellent customer service. The government's initiative in encouraging PC manufacturing by lowering the taxes resulted in increasing of volumes. We also got excellent support from all our key partners like Intel, AMD, Microsoft, Toshiba, Nokia & Ericsson".

    The system integration business continued to provide large deals; from telecom sector BSNL units placed some large orders on the company. On the Enterprise business some of the large orders bagged by the company came from Canara Bank, ITC, Jawaharlal Nehru Technical University, Department of Post, Airport Authority of India, Mantralaya, Government of Maharashtra, Cochin Port Trust, Saw Pipes, Blazeflash couriers, SBI & LIC of India.

    In the server space HCL bagged prestigious orders from National Informatics CenterIndian Overseas Bank, Dena Bank, Corporation Bank, Siemens, Kerala Foresteries, Bajaj Auto, Analog Devices, Bangalore, Gujarat Alliance, Ushodaya Enterprise, Hyderabad, SBI Indore, State Bank of Patiala, Schneider Electric, Haryana Police, State Bank of Mysore, IIT Karagpur, State Bank of Travancore, Punjab National Bank and Indian Quotation Systems, Mumbai

    Elaborating further Mr. Chowdhry said that," Traditionally we have observed higher revenues in this quarter, and this time too, the trend continued. Our new products & initiatives are beginning to show results."

    The home PC business witnessed good volume growth with the introduction of a sub 15k PC .The Company also added large number of resellers & retailers across the country, taking the number over 1000. Orders came in for the Beanstalk, BusyBee and Ezeebee PCs from, Indian Institute of Management & Technology, Rai University, Department of Post, Delhi Public School, Tata Institute of Social Sciences, Doon International School, Gun & Shell factory, Ichapore to name a few. The launch of major new models in Beanstalk & EzeeBee range brought in good results. The company's new retail POS products have started gaining acceptance with customers, with installations at Subway, Bata, and Pizza Hut et al.

    For Notebooks business HCL launched retail outlets, 'Shop Toshiba' across the country and bagged orders for Toshiba Notebooks from Infosys, DFID, HSBC, Thermax, Pune and Tata Telecom among others.

    In March 2004, HCL entered into a strategic OEM alliance with PortWise, Europe's leading company for SSL (Secure Sockets Layer) VPN (Virtual Private Network) solutions, thereby enhancing its capabilities in the security services area. HCL launched 'HCL Info SecuAccess' to provide secure remote access to it's wide range of customers.

    In the networking and security services business HCL bagged LAN/WAN orders in the Oil sectors in Western India, large LAN/WAN & Security & Load balancing solution order from a manufacturing company in Western India, two large facilities management orders for e-Governance project in Southern India, Large LAN/WAN order from the Power Sector in East India, Multi-site LAN with core switching technology from the Defence sector in North India, LAN/ WAN and Security from a research institute in North India.

    For Virtual Private Network solutions, HCL Infinet bagged two of the most prestigious orders from LG and Apollo Tyres (covering 137 Locations).

    On the imaging products and services business, as has been the tradition in the past, shows higher volume this quarter and got orders from Delhi Police, Ministry of Health, Accenture, Indian Bank and Gujarat Informatics Ltd among others.

    In the Telecom area, the company bagged orders from Air force headquarters, Delhi, Hughes Network Systems, Gurgaon, Accenture, IG Prisons, Karnataka and Hughes, Bangalore. The company increased its existing sales & support network for Nokia GSM handset business, which witnessed high growth on account of the expanding telecom market in the country.

    About HCL Infosystems
    HCL Infosystems, India's premier information enabling and integration company offers its customers technology solutions across multiple platforms. It has partnerships with some leading global players like Intel, Toshiba, AMD, Ericsson, Microsoft, Nokia and Sun Microsystems among others.

    HCL Infosystems has direct customer service centers across 260 locations and two ISO 9001 certified state-of-the-art manufacturing facilities. With a mission to provide world-class information technology solutions and services to enable its customers to serve their customers better, HCL Infosystems is forever setting new standards of IT in the country.




    HCL InfiNet bags a prestigious order from Deccan Aviation.
    HCL InfiNet has bagged a prestigious order from Deccan Aviation Pvt. Ltd., valued at over Rs.1crore. This Bangalore-based company - Air Deccan, the country's first no-frills, low-cost airline has commenced operations from August 23, 2003.





    TRAI Rankings: HCL InfiNet tops most of the key criterion.
    In the latest release from TRAI titled "The Indian Telecommunication Industry Performance Indicators 2002-03", ISPs have been rated on certain performance parameters. Out of the top twenty ISP's listed, HCL InfiNet has topped most of the key criterion set by TRAI's Quality of Service Performance indicators.




    HCL InfiNet Launches Wireless NLOS Broadband Solution.
    HCL InfiNet’s last-mile solution for WAN access offers the most cost-effective QoS solution to date for bringing broadband performance to Enterprises. The inexpensive, flexible, non-line-of-sight (NLOS) solution is based on a Fixed Wireless system designed to provide high-speed access.

    To enable this, HCL InfiNet has tied up with PointRed who will be providing equipment for distribution of broadband communications with microwave spectrum.




    "HCL InfiNet adjudged Best in Quality of Services & Customer Care.."
    In the Corporate Users Expectation & Satisfaction Survey '03 undertaken by IDC and published in the April 2003 issue of Voice & Data, HCL InfiNet Ltd. was adjudged as the Best in Quality of Services & Customer Care and for the Overall Best Customer Satisfaction in the Broadband & Internet Leased Line Services category.

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